Terms & Conditions

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General Terms and Conditions

These General Terms and Conditions (GTC) are intended to set forth the terms and govern the conditions of access granted to the to the website and mobile application The Airline Reviewer as of its first use.

These GTC form part of a contract between you and the Editor mentioned in the Legal information paragraph regarding the use of The Airline Reviewer website and application as well as its software, services and associated purchases (hereinafter ).

Prior to downloading and using the website and application, we recommend that you read these GTC as websitell as the Privacy Policy (together called the Contract).

Downloading, installing and using the application and website implies prior and complete acceptance of the Contract.

Article 1 : The Website and The Application

The Airline Reviewer allows users to review their airline flights and search airline reviews from other users. The Airline Reviewer application gives users all of the functions of the website in a mobile application for increased convenience

We use Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how users use the Site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for our use and providing other services relating to website activity and Internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. As stated above, you may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Service. By using the Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Article 2 : Confidentiality Rules

Our Privacy Policy explains how your personal data is processed and how we protect your private life while using the Application. In using the Application, you accept that we can treat your information as described in the Privacy Policy .

Article 3 : Terms of Use

The use of the Application must be strictly personal and not for business purposes (unless authorised to do so by The Airline Reviewer); you are solely responsible for the use of the application.

By using the Application, you represent and warrant that (a) all registration information you submit is truthful and accurate; (b) you will maintain the accuracy of such information; (c) you are 13 years of age or older; and (d) your use of the Services does not violate any Applicable Law.

We will make our best efforts to render the Application available and operational at all times. However, as the Application is provided via the Internet and mobile networks, factors out of our control may impact the quality and availability of the Application. The Airline Reviewer Application has been developed for mobile use via the OS (Operating Systems) Android and Apple (iOS).

Configuration Required


Apple : iOS [7.0] minimum


Android :[4.0] minimum

We inform you that the terms and conditions of the contracts that you have signed with your mobile phone operator and your Internet access provider shall apply during the download and use of the Application. It is possible that your mobile phone operator and your Internet access provider may charge you additional network connection fees or costs during the downloading and access to the Application.

Article 4 : Restrictions

The Application's services are available worldwide, however, due to applicable legislation, hardware and/or technical difficulties, the services may be restricted in certain countries or geographical areas.

Article 5 : Legal Information

Application editor: V2R Solutions on behalf of Wow Experiences Pvt. Ltd.

Article 6 : Intellectual Property

All copyrights, intellectual property rights, registered trademarks, Application database rights, as well as all elements contained within the Application and its software are the exclusive property of the Application.

Consequently, you cannot in any case, use, distribute, copy, reproduce or modify the Application or any of its elements without our prior written permission. The use of the Application supplies us with a non-exclusive, non-transferable, sub-license free, royalty-free, worldwide license allowing us to use the content, comments and reviews that you post while using the Application.

Article 7 : License

The Application is not sold to you but you are considered licensed. No property rights relative to the Application (including the source code and the object code) are transferred to you.

The terms of the license are equally applicable to the updates of the Application unless the update is associated with a different and distinct license. This license will become effective at the date on which you use the website or install the Application and remains valid for the entire time during which the Application is on-line.

We grant you, in a personal capacity, a non-exclusive and non- transferable right to use the Application, in consequence whereof, you cannot rent, lend, distribute or sell the Application. It is also strictly forbidden to copy or reproduce under any form, to decompile, to perform reverse engineering or to attempt to obtain the source code.

Article 8 : Security

We draw your attention to the fact that no system can provide a complete security guarantee, therefore, despite the efforts we are making, we cannot guarantee absolute security for our Website and Application.

The terms of the license are equally applicable to the updates of the Application unless the update is associated with a different and distinct license. This license will become effective at the date on which you use the website or install the Application and remains valid for the entire time during which the Application is on-line.

We grant you, in a personal capacity, a non-exclusive and non- transferable right to use the Application, in consequence whereof, you cannot rent, lend, distribute or sell the Application. It is also strictly forbidden to copy or reproduce under any form, to decompile, to perform reverse engineering or to attempt to obtain the source code.

It is forbidden to:

  • dots Publish sales or business communications without our prior authorization;
  • dots Obtain information about other Users who did not voluntarily publish that information;
  • dots Download viruses or other « malicious » codes,
  • dots Intimidate or abuse other Users;
  • dots Use the Application with a malicious, illicit or illegal intent
  • dots Create several personal accounts.

Article 9 : Limitation of Liability and Litigation

In case of a complaint against us concerning your actions, content, comments or opinions you publish or your information, you will ensure us of any responsibility and any amounts that we may be sentenced to pay or commit to ensure our defense.

We are not responsible for the relative support of the Website and Application. Nevertheless, we provide diligence and create the Website and Application in a skillful manner. You can therefore address any remarks concerning the operation of the Website and Application to the following address: info@theairlinereviewer.com

We disclaim any liability for damages or alterations in your devices after downloading, installing and using the Application. The users are the sole authors of the advice and opinions that are expressed on the Application, therefore, we cannot be regarded as supporting, endorsing or validating such advice and opinion, whether positive or negative, merely due to the fact that they are on the Application.

We draw the users' attention particularly to the fact that they are committed to the opinions and advice that they express and that their responsibility is likely to be investigated for all discriminatory, slanderous, offensive, inappropriate, obscene or otherwise shocking or injurious or generally speaking contradictory to the applicable rules and regulations.

We reserve the right to withdraw all content or information that you publish if we judge them to be contradictory to the terms of the Contract.
We are not responsible for the behavior, on or off-line, of the users.
We cannot be held liable in case of force majeure or incidents that are independent or our will.
Our responsibility is limited to the maximum permitted by applicable law.

Article 10 : Suppliers

The Airline Reviewer is not a travel agency and does not provide or own any of the airlines on our platform.

The Airline Reviewer displays information about airlines and travel routes from third party suppliers, such actions do not in any way imply, suggest, or constitute The Airline Reviewer sponsorship or approval of third-party suppliers, or any affiliation between The Airline Reviewer and third-party suppliers. Although The Airline Reviewer users may rate and review particular airlines based on their own experiences, The Airline Reviewer does not endorse or recommend the products or services of any third-party suppliers. You agree that The Airline Reviewer is not responsible for the accuracy or completeness of information it obtains from third-party suppliers and displays on its sites or apps.

The Airline Reviewer will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third-party suppliers. The Airline Reviewer may link you to supplier sites or other websites that The Airline Reviewer does not operate or control.

Article 11 : The Airline Reviewer’ Content.

The Service contains Content specifically provided by The Airline Reviewer or its partners and such Content is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws, as applicable.

You shall abide by and maintain all copyright notices, information, and restrictions contained in any Content accessed through the Service.

Subject to these Terms of Use, The Airline Reviewer grants each user of the Site and/or Service a worldwide, non-exclusive, non-sublicensable and non-transferable license to use, modify and reproduce the Content, solely for personal, non-commercial use. Use, reproduction, modification, distribution or storage of any Content for other than personal, non-commercial use is expressly prohibited without prior written permission from The Airline Reviewer, or from the copyright holder identified in such Content's copyright notice, as applicable. You shall not sell, license, rent, or otherwise use or exploit any Content for commercial (whether or not for profit) use or in any way that violates any third party right.

Article 12 : User Submissions.

We may use your User Submissions in a number of different ways in connection with the Site, Service and The Airline Reviewer’ business as The Airline Reviewer may determine in its sole discretion, including but not limited to, publicly displaying it, reformatting it, incorporating it into marketing materials, advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing other users to do the same in connection with their own websites, media platforms, and applications (“Third Party Media”).

By submitting User Submissions on the Site or otherwise through the Service, you hereby do and shall grant The Airline Reviewer a worldwide, non-exclusive, royalty-free, fully paid, sublicensable and transferable license to use, copy, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Submissions in connection with the Site, the Service and The Airline Reviewer’ (and its successors and assigns') business, including without limitation for promoting and redistributing part or all of the Site (and derivative works thereof) or the Service in any media formats and through any media channels (including, without limitation, third party websites and feeds). You also hereby do and shall grant each user of the Site and/or the Service, including Third Party Media, a non-exclusive license to access your User Submissions through the Site and the Service, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions in connection with their use of the Site, Service and Third Party Media. For clarity, the foregoing license grant to The Airline Reviewer does not affect your other ownership or license rights in your User Submission(s), including the right to grant additional licenses to the material in your User Submission(s), unless otherwise agreed in writing with The Airline Reviewer.

You represent and warrant that you have all rights to grant such license to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights. You understand that all information publicly posted or privately transmitted through the Site is the sole responsibility of the person from which such Content originated; that The Airline Reviewer will not be liable for any errors or omissions in any Content; and that The Airline Reviewer cannot guarantee the identity of any other users with whom you may interact in the course of using the Service.

When you delete your User Submissions, they will be removed from the Service. However, you understand that any removed User Submissions may persist in backup copies for a reasonable period of time (but following removal will not be shared with others) or may remain with users who have previously accessed or downloaded your User Submissions.

Article 13 : Age Restrictions

Our age restrictions for the Service are set forth in the Terms of Use Agreement.

We do not target our sites or services to children under the age of 13, and in compliance with the Children's Online Privacy Protection Act, any information we may receive from users we believe to be under the age of 13 will be purged from our database.

Article 14 : Social Media Terms

If you respond to The Airline Reviewer’ questions, posts or otherwise post content on or via our official brand "presence" on social media platforms, we may use or republish your posted text, photo, video or other materials (collectively "content") as outlined below.

Examples of our official brand presence on social media platforms include The Airline Reviewer’ Facebook page, The Airline Reviewer Twitter page and The Airline Reviewer Instagram page.

By posting or otherwise making available any Content, or otherwise responding to or communicating with us on or via our official brand presence on social media platforms/sites and branded hashtags (including, without limitation Facebook, Twitter, Instagram, collectively "Social Media Platforms") you represent and warrant that you are eighteen (18) years of age or older and that you agree to the following terms and conditions:

You irrevocably grant us, and our parent company, affiliates, licensees and assigns, a royalty-free, perpetual, non-exclusive, unrestricted right and license throughout the universe to copy, reproduce, modify, edit, adapt, translate, create derivative works of, publish, post, distribute, publicly perform, sublicense, or otherwise provide to others, your Content in any and all media, formats and channels (now in existence or hereinafter developed) for any purpose, including advertising and commercial purposes.

We will try to credit you as the author/source of the Content by referring to your Social Media Platform handle or identifier. (By posting, you agree that we may identify you as the author/source of the Content.) However, we may use ideas, suggestions, developments, and/or other material offered to us via your posted Content without any attribution or compensation to you.

Article 15 : Modifications, suspensions and interruptions of the Application

We reserve the right to modify, suspend or interrupt the Application, partially or completely, at any time without prior notice.

Article 16 : Termination and Modification

We have the right to terminate the Contract without prior notice if you do not respect the terms of said Contract

In case of termination, you must stop any use of the Website and Application, and we can immediately block the access to the Website and Application without prior notice and without reimbursement of purchase. Any tolerance on our part cannot be construed as a waiver of any of our rights.

We can amend any of the conditions in the Contract at any moment in order to offer new products, functions or updates, to protect out legitimate interests, or to respond to legal or regulatory requirements. Your use of the Website and Application after the effective date of the updated provisions in the contract constitutes your implicit acceptance.

Article 17 : Partial invalidity

If one of the provisions of the Contract were to be nullified or declared inapplicable, it would be considered as distinct and separate from the other provisions which would remain valid and applicable in their entirety.

Article 18 : Contact information

For any information concerning the Contract please contact the editor in the Legal Information section.